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Operations

At QPS, we understand that operational excellence goes far beyond meeting deadlines or producing a quality product. It’s about creating end-to-end systems that align customer expectations, supplier performance, and internal processes to deliver consistent, world-class results.

With deep expertise in business systems, quality management, and customer-driven strategy, QPS helps organizations strengthen every link in their supply chain — from sourcing and production to delivery and customer feedback. We focus on the voice of the customer, ensuring that every process adds measurable value and enhances satisfaction.

Our operations consulting and training services empower teams to:

  • Improve process efficiency and supply chain reliability
  • Reduce waste and operational costs
  • Strengthen vendor and partner performance
  • Achieve consistent, on-time, high-quality delivery

By partnering with QPS, you’ll go beyond meeting expectations — you’ll redefine them, delivering greater value, agility, and performance across your entire operation.

Course #
Course Name
Hours
Days
 
162
Advanced Excel and Data Mining
21
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Advanced Excel and Data Mining

Course No. 162

This course has been designed to help you understand basic and intermediate Microsoft Excel. This course is intended to help all novice computer users get up to speed with Excel quickly. We will cover different features of the interface, show users how to print, cover some simple scenarios, and cover the basics of formatting. We will also cover how to create and use advanced formulas, analyze data, organize worksheet data with tables, visualize data with charts, insert graphics, and enhance workbooks.

Course Benefits

At the end of this course, participants will be able to:
1. Make and modify a worksheet
2. Format and print worksheets
3. Create advanced formulas and analyze data
4. Organize data with charts, pivot tables, slicers, and pivot charts
5. Insert graphics
6. Customize workbooks and manage themes

Prerequisites:

None

Duration:

21 Hours / Contact for Schedule Days

$1695

Who Should Attend?

Quality practitioners, engineers, technicians, improvement teams looking for a basic background in Microsoft Excel.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

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Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

165
Geometric Dimensioning & Tolerance (GD&T)
14
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Geometric Dimensioning & Tolerance (GD&T)

Course No. 165

This is a basic course designed for personnel who desire to learn the requirements used in the preparation or the interpretation of engineering drawings. This course is based on accepted industry wide standards. These standards establish uniform practices for anyone who either prepares drawings or is required to interpret drawing information.

Prerequisites:

None

Duration:

14 Hours / Contact for Schedule Days

$1195

Topics Covered:
Session 1 • Why Use GD&T? o Review of traditional dimensioning o Benefits of GD&T o Technical standards o Definitions o Basic dimensions o How to read the feature control frame Session 2 • Rules and the Form Symbols o Rule #1: Size controls form o Rule #2: Assume RFS o Flatness o Surface straightness o Circularity o Cylindricity Session 3 • Bonus Tolerance o GD&T applied to a feature of size o Bonus and the MMC modifier o Virtual condition o Gaging and inspection of GD&T Session 4 • Datums o Datum vs. datum feature o The datum reference frame o Primary, secondary, and tertiary datums Session 5 • Profile and Orientation o General definition of profile o Profile of a line o Profile of a surface o Use of datums with profile o Perpendicularity o Angularity o Parallelism Session 6 • Position Tolerance I o True position o Position tolerance RFS o Using MMC or LMC Session 7 • Position Tolerance II o Projected tolerance zone o Inspecting parts for position o Calculating tolerance values o Composite position tolerance Session 8 • Symmetry and Coaxial Controls o Concentricity o Symmetry o Circular runout o Total runout • Wrap-up
Instructor:

The seminar leader will be an instructor with over 20 years of industrial experienced in the application and interpretation of engineering drawings using Geometric Dimensioning and Tolerancing.

Who Should Attend?

Machine Operators, Mechanical Inspectors, newly hired Drafters and others who are interested to learn or enhance their knowledge of the application and interpretation of Engineering Drawings.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

165A
Advanced Concepts of Geometric Dimensioning & Tolerancing
21
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Advanced Concepts of Geometric Dimensioning & Tolerancing

Course No. 165A

This is an advanced course designed for personnel who desire to further their knowledge used in the application and interpretation of geometric dimensioning and tolerancing. This course is based on accepted industry wide standards used on engineering drawings. These standards establish uniform practices for anyone who either prepares drawings or is required to interpret drawing information.

Course Benefits

At the end of this course, attendees will be able to:
• Review the basic concepts and introduce the more complex concepts of the Y14.5 standard
• Provide participants with the knowledge of proper Datum Feature selection and specification
• Enable participants to properly interpret and apply each of the Y14.5M controls and rules
• Enable participants to calculate functional tolerances for position and other tolerances
• Continue preparing the participants for the ASME GDTP certification exams

Duration:

21 Hours / Contact for Schedule Days

$1695

Topics Covered:
More in-depth discussion on selected topics that are often not covered in fundamentals classes • Simultaneous requirements • Movable datum targets • Composite tolerancing • All over • Non-Rigid parts • Relating GD&T to part applications • Datum feature types • Temporary datum features • Gear/Spline/Thread as Datum Feature • Dimension types • Customer Robust • Customer Sensitive • Loss Function Curves • Conical Tolerance Zones • Profile Myths • Profile Applications Covers GD&T topics in a manner that relates closely to how GD&T is used in industry • Principles of Dimensioning • Examples using more complex drawings • Exercises using more complex drawings • Functional Dimensioning • Choosing the best symbol based on part function • Profile applications • Position applications • Inane datum specifications Explanations of topics that are not explicitly covered in Y14.5, but are needed and used in industry • Functional Dimensioning • Non-rigid parts • Restrained parts • Special datum target types • Temporary datum features • Rules for composite tolerancing • Profile self-datum rule
Instructor:

The seminar leader will be an instructor with over 20 years of industrial experienced using the concepts of Geometric Dimensioning and Tolerancing on engineering drawings.

Who Should Attend?

Product and Manufacturing Engineers, Mechanical Designers, CMM Programmers and others who are interested to learn or enhance their knowledge of the application and interpretation of Geometric Dimensioning and Tolerancing.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


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Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

226
Quality & Manufacturing 101
14
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Quality & Manufacturing 101

Course No. 226

Duration:

14 Hours / Contact for Schedule Days

$1195

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

RoHS and WEEE Directives: Understanding and Implementing

Course No. 229

Duration:

7 Hours / Contact for Schedule Days

$695

Who Should Attend?

Managers, developers, QA, associates, project managers, product managers, and any other professionals who deal with software development/QA/Projects directly or indirectly.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

232
Supplier Certification
7
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Supplier Certification

Course No. 232

Duration:

7 Hours / Contact for Schedule Days

$695

Instructor:

The instructor will be RAB Certified Auditor, ASQ Certified Quality Auditor, and ASQ Certified Black Belt with experience in implementing ISO 9001, ISO/TS 16949, AS 9100, Lean Six Sigma methodologies.

Who Should Attend?

Internal auditors, external auditors, document controls, individuals and managers interested in learning how to transition to ISO 9001:2015 with new robust system.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

234
Certified Supplier Auditor
14
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Certified Supplier Auditor

Course No. 234

This course has been designed for supply chain and quality personnel that are charged with auditing and improving the suppliers. Supply chain and quality team members should learn best practices to audit suppliers and develop the suppliers for new challenges to receive quality products and services on time at the least cost.

This course involves the exam of two hours at the end. The certification will be based on the passing an exam and active participation in the class, exercises and workshop.

Course Benefits

Provide you with an understanding and gaining knowledge and tools for auditing and improving suppliers. The certification marks the competency in auditing the suppliers.

Duration:

14 Hours / Contact for Schedule Days

$1195

Topics Covered:
Module 1:
  • Understanding supply chain
  • Fundamentals of Lean Supply Chain
  • Exercise
Module 2:
  • Basic Quality system requirements review
  • Exercise: Identify auditing evidences needed for each requirements
Module 3:
  • Supplier survey process
  • Supplier Certification process
  • Exercise: Develop plan to implement supplier certification for each type of supplier
Module 4: 
  • Auditing concepts including process auditing
  • Preparing for the audit 
 Module 5: 
  • Conducting the audit –System, process and product
  • Workshop: Role Playing
Module 6:
  • Reporting and follow up
  • Workshop: closing meeting, Follow-up meeting
Module 7:
  • Root cause analysis
  • Corrective and Preventive actions
  • Exercise: A specified problem with supplier; doing an effective root cause analysis and CAPA
Module 8:
  • Continual improvement
  • Basic Improvement and auditing tools
  • Exercise: Dealing with suppliers on improvements and using problem solving basic tools
Module 9:
  • Forms and audit checklist
Who Should Attend?

Anyone responsible for working with suppliers

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

APICS- Certified Supply Chain Profesisonal Certification Prep (CSCP)

Course No. 237

The APICS Certified Supply Chain Professional (CSCP) program is the first and only supply chain certification that encompasses the end-to-end global supply chain (GSC), providing participants with the skills to effectively manage those activities that involve suppliers, plants, distributors, and customers located around the world. This course is designed to prepare attendees for APICS CSCP certification and covers all the required areas of the body of knowledge, as specified by APICS. Attendees will enhance their supply chain competency, enabling both professionals and employers by keeping organizations more competitive in today’s economy.

Course Benefits

Student will be able to examine and execute supply chain-related processes including forecasting, demand management, scheduling, master planning, supplier certification, communications, and managing customer expectations.
1. Upon completion of the course, students will be able to:
2. Assess internal operations for:
3. Inventory Management
4. Logistic management
5. Supply chain risk
6. Develop optimization plan
7. Apply GS strategies for products and services to benefit the use of global suppliers
8. Evaluate GS network and develop an improvement plan
9. Analyze demand forecast and measure supply chain performance for optimum capacity and capability
10. Identify risk throughout the supply chain
11. Evaluate options to minimize risk
12. Develop appropriate mitigation plans
13. Help your company reach its ideal supply chain state
14. Use data to link production, distribution, purchasing and service
15. Reduce waste in supply chains
16. Identify and classify supply chain risk and develop risk response plans
17. Improve communications throughout the supply chain

Prerequisites:

None for the course. Technology or Equipment Required Access to use of computer and internet. All courses are instructor-driven and provided via online or in-person. Certification Requirements To attain a certificate, attendees must pass the written examination, (earn a passing grade) in course assessments, and meet all prescribed professional requirements of attendance, participation, homework and learning objectives. Projects, class activities, workshop and brainstorming will be covered in the class. Homework is required. Candidates must meet ONE of the following requirements: Three years of supply chain experience Bachelor’s degree or in the international equivalent CPIM, CLTD (includes APICS Fellows), CTL, CIRM, SCOR-P, CPM, or CPSM designation

Duration:

35 Hours / Contact for Schedule Days

$2495

Topics Covered:

Download Brochure

Instructor:

The instructor will be a Certified CSCP with 15+ years’ experience in industry.

Who Should Attend?

Professionals who are looking to obtain the CSCP certification or enhancing knowledge in Supply Chain.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

238
Outsourcing Management
7
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Outsourcing Management

Course No. 238

This course has been designed for managers, IT personnel, executives and purchasing personnel that are charged for outsourcing software development or manufacturing. You will learn to do the right things and implement the best practices related to outsourcing and may reduce cost by 50 -75%.

Course Benefits

Provide you with an understanding and action plan for outsourcing and how to minimize the risk.

Prerequisites:

None

Duration:

7 Hours / Contact for Schedule Days

$695 Includes materials, certificate of attendance

Topics Covered:
  • Current situation in outsourcing   
  • Outsourcing strategies
  • Avoiding the common pitfalls-lessons learned
  • Developing roadmap  
  • Managing outsourcing project  
Who Should Attend?

Anyone responsible for outsourcing

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

APICS- Certified Logistics, Transportation, and Distribution (CLTD)

Course No. 243

This course has been designed to prepare students for the APICS CLTD certification and learn the aspects of logistics and supply chain, including capacity planning and demand management. Students will learn all phases of logistics, from the warehouse inventory to transportation, as well as global logistics networks and sustainability.

Prerequisites:

None

Duration:

35 Hours / Contact for Schedule Days

$2495

Topics Covered:
  • Logistics and Supply Chain Overview
  • Capacity Planning and Demand Management
  • Order Management
  • Inventory and Warehouse Management
  • Transportation Management
  • Global Logistics Considerations
  • Logistics Network Design
  • Reverse Logistics and Sustainability
Instructor:

The instructor is APICS – CLTD certified with 20+ years of industry experience.

Who Should Attend?

Professionals who are looking to earn an CLTD certification or enhance their logistics and distribution knowledge.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

243A
Logistics and Supply Chain Management
21
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Logistics and Supply Chain Management

Course No. 243A

Duration:

21 Hours / Contact for Schedule Days

$1695

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

Basic Application & Interpretation of Engineering Drawing Practices

Course No. 244

Duration:

14 Hours / Contact for Schedule Days

$1195

Instructor:

The instructor is a Blueprint Reading certified instructor with 20+ years of industry experience.

Who Should Attend?

Professionals who are looking to obtain the Blueprint Reading certification and enhance their knowledge.

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

246
Operations Management Certificate
21
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Operations Management Certificate

Course No. 246

Prerequisites:

None

Duration:

21 Hours / Contact for Schedule Days

$1695

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

247
Office Management (Basic or Intermediate)
42
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Office Management (Basic or Intermediate)

Course No. 247

Duration:

42 Hours / Contact for Schedule Days

$2995

For More Information:

Contact the Training Administrator training@qpsinc.com, Phone: (508) 786-0777

Note:

This course is also available for training onsite. A discount is available when 6 or more attendees enroll

Contact Us


Business Solutions Providers for Quality, Productivity and Performance Excellence

Experts in Lean Six Sigma, Management System, Supply Chain, Project Management and Professional Development

Please register in any one of three ways:

Online:

Please select the course you wish to register for. A page will open for you to provide us with your information. We will then email you to confirm your registration.

By Phone:

Please feel free to call for your registration 508-786-0777. Our office hours are 8:30 a.m. to 4:30 p.m., Monday–Friday, Eastern Time.

Email:

Email our Operations Manager at training@qpsinc.com to register for any course.