Quality & Productivity Solutions, Inc. (QPS): Elevating Excellence Since 1996
Perhaps you need support for strategic or operational needs or comply with regulatory needs to revisit an existing plan. Good news! QPS is a training and consulting company, with experience to meet challenges regardless.
1. Who We Are
Quality & Productivity Solutions, Inc. (QPS) is a globally recognized consulting and training firm founded by Jay P. Patel in 1996, dedicated to empowering organizations across manufacturing, services, and software sectors. With over 29 years of proven success, QPS delivers practical, results-driven solutions that help businesses, professionals, and unemployed individuals alike build competencies that drive tangible bottom-line impact.
2. Auditing Expertise
QPS has certified lead auditors with Hands on experience auditing services designed to enhance organizational performance and achieve compliance across major regulatory frameworks:
- Auditing ISO Management Systems: Expertise in standards including ISO 9001, IATF 16949 (Automotive), ISO 13485 (Medical Devices), ISO 14001 (Environmental), AS 9100 (Aerospace), ISO 50001 (Energy), ISO 20000 (IT Services), ISO 22000 (Food Safety), ISO 27001 (Information Security), ISO 45001 (Occupational Health), NQA-1 ( Nuclear Quality) and more.
- Regulatory / FDA-related Auditing: Full support for FDA Quality System Regulation (QSR) for medical devices, EU MDR, CGMP pharma/bio compliance, and auditor/lead auditor training.
- AI Management System: ISO 42001 AI Management System auditing with Risk Management, Ethics and AI organization requirements.
- Our approach to auditing is professional with value auditing. We have unique approach in making sure process & system approach are taken to ensure compliance to stated scope and objectives.
3. Consulting
A core strength of QPS lies in its breadth of consulting virtually or in-person—and fully customizable to client needs:
- Lean Six Sigma & Business Improvement: Lean transformation, Six Sigma, Design for Six Sigma (DFSS), 8D problem-solving, Kaizen workshops, and value stream mapping
- Project Management & Agile: PMI-aligned credentials (PMP®, CAPM®) alongside Agile, Scrum Master, Product Owner, Agile Master Expert, program management, PMO, and risk management training.
- Soft Skills & Leadership Development: Developing leaders at all levels, team building, business writing, digital marketing, customer service, and facilitation.
- IT, Cybersecurit, AI & Data Science: Programs include ISO 27001 (InfoSec), ISO 22301 (Business Continuity), NIST 800 compliance, ISO 42001 AI Management System.
4. Customized & On-Site Delivery
Understanding that “one size does not fit all,” QPS specializes in delivering programs tailored to your industry, workforce capability, and organizational goals:
- On line minimizes travel costs, adapts to scheduling needs, and allows focused, context specific learning.
- Their instructors are seasoned auditors and trainers, who bring real-world insights and practical reference to every engagement.
5. Leadership & Team
Led by Jay P. Patel, President & CEO with over 35 years of experience, QPS is powered by experts who hold credentials such as ASQ Fellow, PMP®, Lean Six Sigma Master Black Belt, Exemplar Global Lead Auditors, PMI professionals, FDA compliance specialists, certified agile masters, and more—reflecting deep industry knowledge and instructional skill.
6. Our Approach & Values
QPS emphasizes a partnership mindset—collaborating closely with clients to reflect their values, build internal capabilities, and foster continuous improvement. Their process is rooted in comprehensive needs assessment, cultural alignment, and measurable results.
In Summary
Quality & Productivity Solutions, Inc. stands out as a trusted, experienced partner in helping organizations navigate the complexities of quality, regulatory compliance, process optimization, and workforce development. Whether you’re looking for ISO or FDA auditing, AI-relevant training, nuclear-quality assurance guidance, or grant-funded workforce enhancement, QPS delivers customized, expert-driven solutions that drive lasting transformation.
What our clients say about us:
Jay and his associates at QPS, Inc. were integral to the development and implementation of Lean / Six Sigma methodology in my business operation. He provided an overall strategy, green belt and black belt training, and project oversight that resulted in breakthrough business process improvements highly recognized by our customers. Jay has both academic and practical experience in these process improvement methodologies that he uses to effectively train while positioning organizations to become independent, ongoing practitioners of LEAN and Six Sigma. I highly recommend Jay and his company for these services.
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
— W. Edwards Deming
“The most valuable consultants don’t provide solutions. They build capability.”
— David Maister

