What our clients say about us:
Thank you for doing a great job training internal auditors using AI for ISO 9001 & ISO 13485 at Stainless Steel Fabrication and Tubing. It was a very creative way of improving efficiency by more than 50% and achieving better quality outcomes. Jay taught us to use AI to develop audit plans, process diagrams, audit checklists, audit reports, root cause analysis, and improve management systems.
Jay Patel from QPS Team has done an outstanding job recognized by management and auditee organizations for supplier audits involving NQA-1 (10 CFR 50 Appendix B, 10 CFR Part 21), ISO 17025, ISO 9001, AS9100D, and ISO 13485.
I am thrilled to share my experience with Quality and Productivity Solutions, Inc.’s PMP program.
The comprehensive curriculum, interactive learning sessions, and exceptional support provided by the instructors were instrumental in my journey to obtaining the PMP certification from PMI. The program’s rigorous training, practical insights, and thorough exam preparation materials gave me the knowledge and confidence to excel.
Thanks to QPS, I successfully passed the PMP exam and earned my certification, which will help me to advance my people management and project management career.
I highly recommend QPS to anyone aspiring to achieve PMP certification and enhance their professional skills.
QPS team has done an outstanding job in preparing us for ISO 9001:2015 resulting in successful registration in 4 months and then assisting in maintaining all these years.
The most comprehensive, detailed information on Lean Deployment – truly remarkable course on Lean.
The Lean Manufacturing course offered sound solutions to our problems. It provided new insight on how non-value added tasks can be reduced without much cost.
The QPS Six Sigma course taught us a wide variety of tools to improve and control processes. It provided proven processes for improving the process. The course demonstrated how Six Sigma can be deployed in the organization for breakthrough improvements using tools, processes and people.
The Team Management Module of the “Lean Program” focused on how a team-based organization can change the bottom line. I am impressed.
QPS provided a logical approach for solving business issues by providing excellent instruction and detailed class material on Process Mapping.
Class material is clear and easy to follow.
Consultant and Instructor, Jay Patel gave real-life experiences and examples that were very useful, not just hypothetical situations. He motivated and involved all our employees to get ISO 9001:2015.
Lean Expert training sessions were very thorough with a lot of good interaction. Shop floor application exercises were also beneficial.
The fundamentals taught in the QPS Lean Expert program can be applied right away to show improvements immediately.
I really liked the exercises and explanation of the difference between “flow” and “process map.” This is a new concept for me to utilize at my company.
The Internal Auditing course was very informative, entertaining, and upbeat. We will be able to utilize all the information to audit our process.
I liked the way the instructor made analogies between ISO auditing and the real world. His sense of humor kept me engaged to what we were learning.
The cross-functional auditing will enhance my company’s ability to perform and review audits from many perspectives.
The Internal Auditing course was interesting, provided good detail, and the instructor kept the pace moving along at a good rate.
I worked with Jay to help deploy Lean Six Sigma (LSS) at MassMutual. Jay provided training, project leadership and coaching to our staff. His enthusiasm and expertise helped us get immediate results. Jay is a high-energy individual who generated excitement for contiuous improvement throughout our organization. He helped us deliver a balanced portfolio of Lean and DMAIC initiatives for maximum impact.
I’ve worked with Jay Patel for many years. During this time I’ve learned of, and seen first hand, his great respect for both clients and students and his desire to give them great value. His new training location in Marlborough, MA is an example of his success built on customer satisfaction. He has been able to move his training programs into a superior facility creating a venue that contributes to and enhances the learning environment. Jay also gives back to the profession. His role in sustaining NEQC and managing the biannual conference demonstrates his commitment to the strength of the quality profession in the Northeast.
I have known Jay from a Process Mapping class in Millipore. I was fortunate enough to have the honor to attend his QPS classes for the Master Expert package of the Six Sigma Methodology. This training acknowledgment makes people a lot more marketable in times, when there is a big demand for Six Sigma Black Belt experts to improve and endure the businesses. This is the best opportunity to show gratitude to him and his talented staff.
Jay and his team definitely get the job done. Our company received our ISO9001 registration on the first try with zero non-conformance items. His team also got us through ISO14000 registration. We are also in the middle of the TL9000 and ISO18000 registration process.
After losing my job in May 2009 to a plant closure, I was referred to Jay’s company, QPS, by Massachusetts DET. QPS offered certifications in the areas that I felt would make me more marketable to employers. I have been in the Master Expert program since September and have found Jay and his other instructors to be excellent. They have great knowledge of the subject matter, are always available for extra help, and teach the class at a level that everyone can understand. Jay has also provided valuable help with resume writing to help ensure success when I complete the program.
As a new Black Belt (circa. 2002), Mr. Jay Patel gave me my first break at a training contract with Quality & Productivity Solutions (QPS). He entrusted in me the confidence, which has led to my success today. It was also through Jay and his generosity that I was able complete my training as a Master Black Belt, again through QPS, and in return I have been able to provide him with training support for his highly successful organization. He is an excellent colleague and a friend, and it is my pleasure to provide him with the recommendation.
Jay and his associates at QPS, Inc. were integral to the development and implementation of Lean Six Sigma methodology in my business operation. He provided an overall strategy, Green Belt and Black Belt training, and project oversight that resulted in breakthrough business process improvements highly recognized by our customers. Jay has both academic and practical experience in these process improvement methodologies that he uses to effectively train while positioning organizations to become independent, ongoing practitioners of LEAN and Six Sigma. I highly recommend Jay and his company for these services.
I’ve worked with Jay for many years. In QPS, he has been an example for a training organization. He has held the best interests of the students in mind as he developed course work and expanded his offerings. More than once, students have commented that when they have problems, conflicts, or issues, they can take them to Jay and he will help. His flexibility and concern make him a great person to work with. I enjoy him as both a colleague and a collaborator.
QPS is an outstanding student-focused quality training and consulting company. I hired one of his Six-Sigma Black Belt students into the company I work for, Philips Healthcare. In addition, Jay devotes much of his time to mentoring people and advancing quality improvement.
The new system that we released for Dispensing is going very well and is driving more ownership of the process and outputs. I appreciate the input from Dan and you that helped us to get where we are.
Student Testimonials
What our students say about us:
QPS Staff are friendly, professional, and business-experienced. They are committed to the success of their students. QPS staff are available after hours and helped with tours, additional text recommendations and professional advice.
The QPS environment is professional, spacious, well-lit and professionally maintained. Technology is current. Class materials are concise, comprehensive, complete, and easy to follow and understand. The exam prep, exams, and post-exam follow-up are very beneficial towards retaining knowledge.
I relied on the QPS approach 100% as they know how to prepare students for testing. To pass the exams, it’s important to follow the guidance of the instructors. The QPS training style is logical, well thought-out, and beneficial. QPS’s overall guidance is very beneficial. Instructors are available as long and as much as needed.
QPS prepared for exam day fully and completely. I was confidently prepared for each test. The attributes of QPS are dedication and success of the student [is] evident with each instructor and employee. The entire QPS environment is one of education, success and fun. The staff, training, curriculum and resources are the precise solution for knowledge and test prep.
My experience with QPS is one of complete satisfaction.
I have just finished the training course for the ASQ Certified Biomedical Auditor. Ed May was a terrific trainer/instructor. He was excellent at explaining items that I had issues with understanding and cleared them up for me. I congratulate you on the concept of QPS training centers. It is a much needed, long-over-due business.
Tom Fivehouse – July 2019
When I was seeking employment in 2010, I was very frustrated in the requirements that employers were seeking from prospective candidates. They were looking for certified Green Belts, Black Belts, CQA and CQEs. I did not have any of those certifications. So I decided to obtain all these certifications. I became a LSSGB, LSSE, LSSBB, CQA and trained for the CQE. These certifications opened a world of employment for me. I chose to train at QPS for three reasons: One was a very personal reason. When I spoke with Jay, I was unemployed. For Jay it was not about the money for the courses. He helped me get through the finances. He truly cares about people. I always said that knowledge is power. The second reason was the instructors. They all come from some branch of industry. Lastly, it was the proximity from my home.
Jay and Jack are a credit to their field. I gained much insight from their experiences. Both were very patient in their training styles. They were able to answer any question no matter how unimportant you thought it was. Their patience allowed me to better understand the materials. For me it was not the Primer or class room materials. It was the tutoring and mentoring from Jay and Jack that helped me pass this exam. Jay showed me how to prepare for this exam and Jack taught me the higher level mathematics and statistics. Jay’s shortcuts to learning, study tips, and what to really focus on was a great help to me. Not having to memorize the Primer book but to know how to locate the information was most important to me. I did everything they told me to do.
I found the QPS training fun and resourceful. Each and every day was exciting. Something different was taught every day. Their hands-on experience made you think as to solve real life, industry problems. I looked forward to doing the homework assignments. QPS’s time management, course flexibility, consistency, and standardized approach to training aided me directly in comprehending the amount of material needed to be learned for all the certifications. QPS had the confidence in me that I would pass any and all tests. They made a believer out of me and made me believe in myself…with all my studying, Jay’s and Jack’s words from their mouths, with confidence, Were “you will pass this exam”, and I did.
Obtaining all my certifications, I now am a QC Manager for a medical device company with three direct reports. I am also the company’s only supplier quality engineer. I am very lucky. Not only do I get to work with suppliers, but I get to see their product. In today’s tough job market you need to set yourself apart from all the other job-seeking candidates. Take a chance and obtain as many certifications as possible. Do not think you got what it takes, because you don’t. By becoming certified, you make yourself more marketable. I would recommend QPS to anyone. Remember knowledge is power and that is something no one can take away from you.