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About QPS

Quality & Productivity Solutions, Inc.

Building World-Class Organizations Through Learning, Innovation & Performance

For nearly 30 years, QPS has helped organizations improve quality, productivity, process, compliance, operational excellence, leadership, cost reduction, and digital transformation. We deliver instructor-led, virtual, onsite, blended, and customized corporate training programs designed by industry experts — and built to produce measurable business results.

1996Founded
400+Courses Delivered
9Training Pillars
GlobalClient Reach

Who We Are

QPS is an international consulting, training, and auditing firm headquartered in Marlborough, Massachusetts. Our training is practical, hands-on, and designed by industry experts with decades of real-world business experience.

Organizations across manufacturing, healthcare, medical devices, pharmaceuticals, aerospace, automotive, software, government, education, and service industries trust QPS to develop their workforce and strengthen their performance.

What We Do

Comprehensive solutions for every stage of organizational growth.

Consulting

We help organizations improve processes, strengthen performance, develop effective systems, and build stronger leaders — every solution tailored to your goals and challenges.

Training

High-impact, practical training delivered online or on-site. With 400+ courses delivered, we equip teams with real skills that drive real results.

Auditing

Independent, expert auditing services that enhance compliance, quality, productivity, and customer satisfaction across your organization.

Our Training Categories

Nine practical, results-oriented pillars covering the full spectrum of organizational capability. Select any category to view all topics.

01

Business Improvement

Lean, Six Sigma & Operational Excellence — drive continuous improvement, eliminate waste, and make data-driven decisions.

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Our Expertise

  • Lean Manufacturing & Lean Enterprise
  • Six Sigma Green / Black Belt
  • Lean Six Sigma Master Black Belt
  • Kaizen Events & Continuous Improvement
  • Operational Excellence
  • Process & Value Stream Mapping
  • DMAIC Methodology
  • Root Cause Analysis
  • Statistical Process Control (SPC)
  • Measurement System Analysis (MSA)
  • Design of Experiments (DOE)
  • Cost Reduction & Productivity
  • Total Productive Maintenance (TPM)
  • 5S, Visual Management & Standard Work
  • Overall Equipment Effectiveness (OEE)

Benefits

  • Reduce operating costs & eliminate waste
  • Improve productivity & profitability
  • Increase customer satisfaction
  • Build a culture of continuous improvement
02

ISO & Related Standards

Build world-class management systems. We have trained thousands worldwide to implement, audit, and improve international standards.

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Standards

  • ISO 9001 Quality Management
  • ISO 14001 Environmental Management
  • ISO 45001 Health & Safety
  • ISO 13485 Medical Devices
  • ISO 27001 Information Security
  • ISO 42001 AI Management Systems
  • ISO 22301 Business Continuity
  • ISO 50001 Energy Management
  • ISO 55001 Asset Management
  • AS9100 Aerospace
  • IATF 16949 Automotive
  • TL 9000 Telecommunications
  • NQA-1 Nuclear Quality Assurance
  • GMP, GxP & ESG Programs

Services

  • Awareness Training & Implementation
  • Internal & Lead Auditor
  • Risk-Based Thinking
  • Transition Training
  • Documentation Development
  • Gap Assessments & Management Review

Benefits

  • International compliance
  • Improved customer confidence
  • Reduced business risk
  • Better operational control
03

FDA, Regulatory & Compliance

Ensure compliance in highly regulated industries while improving quality and operational efficiency across life sciences.

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Training Areas

  • FDA Quality System Regulation (21 CFR Part 820)
  • FDA Medical Device Requirements
  • Pharmaceutical GMP & EU MDR
  • GCP, GLP & GDP
  • CAPA Systems
  • Risk Management & Design Controls
  • Process & Computer System Validation
  • Supplier Quality
  • Inspection Readiness
  • Documentation Practices
  • Complaint Handling
  • Audit Preparation
  • ISO / FDA Integration

Industries

  • Medical Devices & Pharmaceutical
  • Biotechnology & Healthcare
  • Food Manufacturing
  • Life Sciences
04

Project Management, Agile & Scrum

Develop project leaders who deliver strategic initiatives on time, within budget, and aligned with business objectives.

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Training Programs

  • Project Management Fundamentals
  • PMP & CAPM Exam Preparation
  • Program & Portfolio Management
  • Agile Master & Scrum Master
  • Product Owner
  • Kanban & SAFe
  • Hybrid Project Management
  • Risk Management & Scheduling
  • Earned Value Management
  • Stakeholder Management
  • PMO Development

Benefits

  • Better project delivery
  • Improved team collaboration
  • Reduced project risk
  • Increased organizational agility
05

AI, Data Science & Quantum

Prepare your organization for the future. Safely adopt AI while building practical, real-world business applications.

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Artificial Intelligence

  • Generative AI & Tools
  • ChatGPT, Copilot & Gemini for Business
  • AI Strategy & Leadership
  • AI Management Systems (ISO 42001)
  • AI in Quality & Product Development
  • AI Risk Management
  • AI in Project Management
  • AI Prompt Engineering
  • AI for Managers & Engineers

Data Science

  • Data, Business & Predictive Analytics
  • Machine Learning
  • Data Visualization
  • Power BI & Tableau
  • Python & SQL
  • Statistics & Business Intelligence

Quantum Computing

  • Quantum Computing Fundamentals
  • Quantum Algorithms
  • Business Applications
  • AI & Quantum Integration
06

Soft Skills & Leadership

Develop high-performance leaders. Organizations succeed when leaders communicate, inspire, and develop their people.

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Leadership Programs

  • Modern AI-Driven Leadership
  • First-Time Managers
  • Supervisory Skills
  • Strategic Thinking
  • Emotional Intelligence
  • Change Management
  • Coaching & Mentoring
  • Decision Making
  • Performance Management
  • Team Building

Professional Skills

  • Communication & Presentation
  • Negotiation & Conflict Resolution
  • Customer Service
  • Time Management
  • Critical Thinking & Problem Solving
  • Facilitation & Business Writing
  • Meeting Management
  • Influencing Without Authority
07

Operations

Manufacturing, Supply Chain & Business Operations — improve efficiency from suppliers to customers.

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Manufacturing

  • Manufacturing Excellence
  • Production Management
  • Process Optimization
  • Capacity Planning
  • Manufacturing KPIs

Supply Chain

  • Supply Chain Professional (APICS)
  • Procurement & Purchasing
  • Inventory & Warehouse Management
  • Logistics & Demand Planning
  • Supplier Management
  • Global Supply Chain

Operations

  • Business Operations & Strategy
  • Performance Measurement
  • Process Management
  • Service Operations
  • Cost Management
08

IT & Cybersecurity

Protect your organization in the digital age. Build the skills to defend critical information assets.

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Training Areas

  • Cybersecurity Awareness
  • Information Security
  • ISO 27001
  • NIST Cybersecurity Framework
  • Risk Assessment
  • Business Continuity & Disaster Recovery
  • Cloud Security
  • Data Privacy
  • Incident Response
  • Secure Software Development
  • AI Security & Zero Trust
  • Identity & Cyber Risk Management

Benefits

  • Reduced cyber risk
  • Better regulatory compliance
  • Improved business resilience
  • Protection of critical assets
09

ASQ Certification Prep

Accelerate your career. We have helped thousands prepare for ASQ certifications through expert-led programs.

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Certification Programs

  • Certified Quality Engineer (CQE)
  • Manager of Quality / Org. Excellence (CMQ/OE)
  • Certified Quality Auditor (CQA)
  • Six Sigma Green Belt (CSSGB)
  • Six Sigma Black Belt (CSSBB)
  • Certified Reliability Engineer (CRE)
  • Calibration Technician (CCT)
  • Quality Technician (CQT)
  • Biomedical Auditor (CBA)
  • HACCP Auditor (CHA)
  • Pharmaceutical GMP Professional (CPGP)
  • Supplier Quality Professional (CSQP)
  • Software Quality Engineer (CSQE)

Why Choose QPS

  • Nearly 30 years of global training and consulting experience
  • 400+ instructor-led and customized courses
  • IACET Accredited Provider of Continuing Education Units (CEUs)
  • PMI Authorized Training Partner (ATP)
  • PECB Partner for ISO, Cybersecurity, and AI certifications
  • Expert instructors with extensive real-world consulting experience
  • Flexible onsite, virtual, and hybrid delivery formats
  • Training customized to your organization’s goals and challenges

Industries We Serve

Our expertise is not limited to a single industry — the principles of quality, productivity, process excellence, and continuous improvement are universal.

HealthcareMedical DevicesPharmaceuticalsBiotechnologyManufacturingAerospaceAutomotiveElectronicsSoftwareGovernmentDefenseUtilitiesFinancial ServicesHigher EducationEnergyConsumer ProductsFood & BeverageTelecommunicationsProfessional Services

Accreditations & Partnerships

QPS is recognized internationally for delivering training that meets the highest standards of instructional quality.

IACETAccredited CEU Provider
PMIAuthorized Training Partner
PECBISO, Cyber & AI Partner

Accredited Provider

IACET Certificate of Accreditation issued to Quality & Productivity Solutions, Inc., authorizing the firm to award Continuing Education Units (CEUs). Awarding continuing education units to recognized standards of excellence.

QPS delivers more than training

We help organizations build capable people, stronger processes, compliant systems, innovative cultures, and sustainable business excellence. If your organization strives for excellence, QPS is your partner in achieving it.

Download QPS General Brochure