ISO Instructor Biographies

Jay P. Patel

President and CEO of Quality & Productivity Solutions, Inc. and Founder of the QPS Institute.

jayJay Patel possesses over 35 years of professional work experience in management and quality assignments, including consulting and training at Fortune 500 companies and training thousands of people over the course of his career. Jay has taught onsite to several public and private companies. He has instructed ASQ, PMI and APICS Certification Courses, including related Lean Six Sigma and related ISO. He has presented speeches and seminars to various organizations such as the Project Management Institute, American Production and Inventory Control Society, Institute of Industrial Engineers, American Society for Quality, and Society of Manufacturing Engineers. Jay holds 10 ASQ Certifications including Six Sigma Certified Black Belt and Certified Quality Auditor. He has Bachelor’s and Master’s Degrees in Engineering and an MBA. He is an Exemplar Global Quality System Lead Auditor and Environmental Auditor, and Jay holds several PMI certifications. He is a certified Project Management Professional (PMP®), a certified Risk Management Professional (RMP®) and a certified Scheduling Professional (PMI-SP®). Jay has served as Chapter President of the Project Management Institute and as Chapter President of Institute of Industrial Engineers. He has held a number of positions at Section and Region levels within ASQ. Currently, Jay is the Conference Chair of ASQ NEQC (North East Quality Council). Jay has been the National Malcolm Baldrige Quality Award Examiner and is an ASQ Fellow. He has co-authored the Quality Council of Indiana’s Six Sigma Black Belt and Green Belt Primers, which are used for ASQ Certifications.

Barbara Butrym

Senior Instructor, Consultant / Quality & Productivity Solutions, Inc.

Barbara ButrymBarbara Butrym is a quality professional with over 30 years of experience in the manufacturing and service industries. Her expertise is primarily in the aerospace/defense, automotive and medical device industries, as well as laboratories and telecommunications. Barbara is an ASQ Certified Quality Auditor, a Certified Six Sigma Black Belt/Lean Expert, and RAB auditor. As principal of BQA, Barbara has successfully implemented ISO 9001, ISO 14001, AS9100, TS 16949, TL 9001, and ISO 13485 systems, and ran and represented the US office for URS Registrar, and CMC International Training organization (a Ford UK preferred training contractor). She is a contract auditor for IMS World, a Quality system registrar and is certified by AIAG to audit to AS9100 rev C. She currently is working with Quality & Productivity Solutions as a trainer/consultant.

Jack Reardon

Senior Instructor, Consultant / Quality & Productivity Solutions, Inc.

jackJack Reardon has over 30 years of experience in the quality and business improvement field specializing in the automotive industry. Jack’s professional experience includes working in the manufacturing and service industries. He has provided training for Lean, Green Belt, Black Belt and Master Black Belt. Jack has successfully managed the quality systems and quality improvements of our clients. Jack has taught courses in Lean Six Sigma for Yellow Belts, Green Belts, Black Belts and Master Black Belts. Jack is an ASQ Certified Black Belt. Jack is also certified Lean Expert, Master Black Belt and Design for Six Sigma Black Belt, and has been a member of American Society for Quality for the last 15 years. He has also been active in ASQ NEQC (North East Quality Council).

William Hackett

Trainer / Quality & Productivity Solutions, Inc.

williamBill Hackett is a senior member of ASQ and serves on the executive board of the Quality Management Division. He has been in the quality field for over 25 years and has helped establish AS9100 quality management systems in several organizations as well as ISO 9001 based systems. Currently an instructor and consultant for Quality & Productivity Solutions, Bill has worked in the aerospace, electronics, and mental health fields serving as quality manager and QMS implementation at Saint-Gobain Research and Development, Lockheed-Martin Corporation, Adaptive Instruments, Stellar Industries, and Valley Psychiatric Services. Bill possesses Master’s degrees in science education and psychology.

Prabhakar Jain

Instructor, Consultant / Quality & Productivity Solutions, Inc.

prebhakarPrabhakar Jain has more than 25 years of experience in the quality field, and has held wide-ranging positions including SPC Expert, Continuous Improvement Supervisor, and Black Belt at Wyman Gordon Company. He is a Certified Black Belt by Wyman Gordon Company. PJ has made breakthrough improvements using team concepts for cost reductions, quality improvement and customer satisfaction. He has also facilitated ISO certification processes. He has worked as Lead Auditor in a number of assignments, including Wyman Gordon and Bose. PJ has trained personnel in the areas of Six Sigma and ASQ Certifications at Wyman Gordon and Bose. He has published papers and presented them at annual conferences. He is an American Society for Quality Certified Quality Manager, CQE, CRE, CQA, CSSBB, Certified Netware Engineer from Novell and Certified SPC Facilitator by the SPC Society. He is also a Certified Quality Systems Lead Auditor. PJ has a Bachelor’s degree in Science and a Master’s in Total Quality.

Edwin May

Instructor, New Jersey Campus / Quality & Productivity Solutions, Inc.

edwinEd May is the New Jersey Director of Quality & Productivity Solutions. Ed received ASQ certifications as CSSBB, CMQ/OE, CQE and CQA. He earned his undergraduate degree cum laude at Stevens Institute of Technology and his MBA degree at Harvard Business School. Ed held management positions in engineering, manufacturing, and quality assurance with various manufacturing companies before becoming a quality consultant, adjunct professor, and onsite instructor. He specializes in ISO, Lean, and Six Sigma which he has implemented at dozens of organizations. Ed is a Senior Member of ASQ. He serves on the Board of North Jersey Section 304, where he chairs the Scholarship Committee, and serves on the Education and Spring Quality Conference Committees.