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Process Concept and Mapping
E Course No. 416
This course is designed to help you understand, develop and implement Process Mapping techniques. Process mapping enhances Quality Management Systems and its implementation helps meet the process approach requirements of current ISO standards.
Course Benefits
Participants learn to develop a Process Map from scratch or from existing procedures. The mapping process enhances the understanding and effectiveness of documents while reducing their size by more than 50%, making them more user friendly. The participant will have clear understanding on improved process documentation and also how to improve the processes.
Cost
$95 - The cost includes Certification of Completion of the course upon completion of the course
Topics Covered:
- Module 1. Understanding the process concept
- Module 2: Developing a Process Maps
- Module 3: Continual improvements
Some of the Items are:
- Defining the Process
- Process Vs Departments
- Why process Concept
- Role of Process Owner
- Process Organization
- Process Metrics
- Understanding different types of documentation
- Flow chart Vs Process Map
- Why Process Maps
- How to make flow chart
- How to develop process map
- Understanding value added and non value added activities
- How to identify Non Value added tasks in process maps
- Continual improvement methods
- Tools and Techniques
- Procedure Vs Process Maps –Examples
- Different types of process maps ( examples)
Who should take this course?
Anyone interested in reducing, simplifying and improving their documentation.
Contact for More Information:
For more Information contact the Training Administrator:
info@qpsinc.com,
Telephone: (508) 987-3800.
